Privacy Policy
Effective date: 1 January 2025
About Scotland Tours (“we”, “us”, or “our”) operates the website aboutscotland.net. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.
Who We Are
About Scotland Tours is a UK-based private tour operator. For the purposes of data protection law, we are the data controller of your personal data.
Information We Collect
Personal Data
When you contact us, make an enquiry or book a tour, we may collect personal information including:
- Name
- Email address
- Telephone number
- Postal address (where relevant)
- Travel preferences and enquiry details
Usage & Technical Data
When you use our website, we may automatically collect limited technical information, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device and operating system information
How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide requested information
- To arrange and manage tour bookings
- To provide customer support
- To improve our website and services
- To meet legal and regulatory obligations
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract: where processing is necessary to arrange or deliver a tour
- Legitimate interests: to respond to enquiries and improve our services
- Consent: for non-essential cookies and analytics (where applicable)
- Legal obligation: where required by law
Cookies & Analytics
Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site. Non-essential cookies are only used with your consent.
Analytics Tools
We may use third-party analytics services such as Google Analytics and Hotjar to analyse website usage and improve user experience. These services collect anonymised or pseudonymised data.
You can manage or withdraw your cookie consent at any time via our cookie settings or your browser controls.
Third-Party Services
We may share limited personal data with trusted third-party service providers where necessary to deliver our services (for example, accommodation providers or booking systems). These providers are required to process data securely and only for agreed purposes.
International Data Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
Your Data Protection Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- Via our contact page